Refund Policy

Refund Policy

Welcome to LinkEzPay, where we strive to provide a seamless and efficient experience. Our refund policy is designed to prioritize your convenience and ensure satisfaction with each transaction. Below is our detailed policy for refunds and the process to address any concerns you may have.

Refund Policy

At LinkEzPay, we are committed to a quick and straightforward refund process. Here’s how it works:

1. Eligibility for Refunds
   Refunds are applicable for purchases made through LinkEzPay where a valid return or refund request is initiated at the store within the acceptable return period specified by the retailer.

2. Refund Process
   To initiate a refund, please visit the store where the transaction was made. Our store partners will verify the details and process your request.

3. Refund Timeline
   Once all necessary checks are completed, we ensure that your refund is processed within 24 hours. You will receive a confirmation once the refund is successfully initiated.

Important Notes

• • Refunds are processed through the same payment method used during the initial transaction.

  • In case of any discrepancies or issues with your refund, our customer support team is available to assist you.

Customer Support

For any questions, concerns, or assistance with the refund or cancellation process, please contact our support team at 

+91 93277 57575 and you can email us on support@linkezpay.com. Our team is available to provide assistance and address any issues promptly.

Complaints and Grievance Redressal

Any complaints or concerns in relation to your Personal Information or content of this Website or any dispute or breach of confidentiality or any proprietary rights of User during use of the Website or any intellectual property of any User should be immediately informed to the Grievance cum Nodal Officer at the co-ordinates mentioned below in writing or by way of raising a grievance ticket through the hyperlink mentioned below:

Grievance cum Nodal Officer

Kishan Dave

ESANA TECH PRIVATE LIMITED

ADDRESS:

CM-51/C-3 BH NICE SCHOOL,

DWARKAPURI,KALIYABID,Bhavnagar,

Bhavnagar,Gujarat,India-364002

Ph: +91 93277 57575

E-mail: info@linkezpay.com